Investors

Investors Relation

Overview of MPC
Vision

To be a leading investment company that offers high added value to the stakeholders and contributes positively to the public.

Mission

To develop a strategic business portfolio through continuous expansion and investments to create a sustainable growth and gain a maximum corporate value.

Corporate Structure

 

Supporting Institutions & Professionals

Public Accountant Firm

Amir Abadi Jusuf, Aryanto, Mawar & Rekan
RSM Indonesia
Plaza Asia Lt. 10
Jl. Jend. Sudirman Kav 59 Jakarta 12190
T: +62 21 5140 1340
F: +62 21 5140 1350

Notary

Notaris Sriwi Bawana Nawaksari, S.H., M.KN
Ruko L’Agricola Blok B-21
Gading Serpong, Tangerang
Banten 15810
T: +62 21 2943375 / 376
F: +62 21 54202011

Share Administration Bureau

PT Sharestar Indonesia
Sopo Del Office Tower & Lifestyle
Tower B Lantai 18
Jl. Mega Kuningan Barat III, Lot 10. 1-6
Kawasan Mega Kuningan
Jakarta 12920
T: +62 21 50815211
F: +62 21 527 7967

 

People
Organization Structure

Board of Commissioners

Benny Haryanto

President Commissioner
Benny Haryanto
President Commissioner

Benny Haryanto was appointed as the Company’s President Commissioner upon the decision of the 2023 Annual General Meeting of Shareholders. His appointment was formalized in the Annual General Meeting of Shareholders Deed of Resolution No. 37, dated May 13, 2024, drafted before Tangerang-based Notary Sriwi Bawana Nawaksari, S.H., M.Kn.

His career in banking and capital markets spans three decades. His experience in banking began at PT Bank Danamon Tbk (1989-1990) and continued at Standard Chartered Bank (1991-1994) and Deutsche Bank AG Jakarta Branch (1994-1997). His experience in capital markets started at PT Lippo Securities Tbk (1997-1998), then continued appointed as President Director of the Indonesian Central Securities Depository (1998-2006). His leadership continued as President Director of PT Ciptadana Capital (2006-2011). He was appointed as President Commissioner of PT Lippo General Insurance Tbk (2014-2020), as well as Commissioner of PT Multipolar Tbk (2014-2020), then as Commissioner of PT Lippo Karawaci Tbk (2016-2018, and Commissioner of PT Lippo Securities Tbk (2015-2020). Since 2023, he has served as President Director of PT Siloam International Hospitals Tbk based on the resolution of the General Meeting of Shareholders dated May 25, 2023.

As of December 31, 2023, he is a 63-year-old Indonesian citizen. He holds several educational degrees. He achieved a Master of Business Administration from Washburn University, Topeka, Kansas, United States (1989) and a Bachelor of Economics from Brandon University, Manitoba, Canada (1985).

Alexander S. Rusli

Independent Commissioner
Alexander S. Rusli
Independent Commissioner

Alexander S. Rusli was appointed as the Company’s Independent Commissioner upon the decision of the 2020 Annual General Meeting of Shareholders. His appointment was formalized in the Annual General Meeting of Shareholders Deed of Resolution No. 38, dated 19 July 2021 drafted before Tangerang-based Notary Sriwi Bawana Nawaksari, S.H., M.Kn.

After working as a full-time lecturer in Australia, he returned to Indonesia in 1997 and started his professional career journey in Indonesia at PricewaterhouseCoopers as a Management Consultant focusing on large IT Implementation projects.

As an experienced executive with a strong background in technology, he has held key positions or positions in private companies throughout his career, including CEO at PT Indosat Tbk, Indonesia’s second-largest telecommunications operator, from 2012-2017; Independent Commissioner at PT Sarana Menara Nusantara Tbk (Protelindo), from 2018-2019; Chairman at iFlix Indonesia, from 2018-2020; Commissioner at PT Solusi Sinergi Digital Tbk, since 2019 – Februari 2022; Independent Commissioner at PT Medikaloka Hermina Tbk (Hermina Hospital Group), since 2018-present; Independent Commissioner at PT Unilever Indonesia Tbk, since 2018-present; Independent Commissioner at PT Link Net Tbk, since 2020-present; Independent Commissioner at PT Cisarua Mountain Dairy Tbk, since 2021-present.

He has also held several positions in government, namely as Expert Staff at the Ministry of Communication and Information Technology, from 2001 – 2007; Expert Staff at the Ministry of SOEs, from 2007 to 2009; Expert Staff to the Minister of Finance of the Republic of Indonesia for the National Tax System, from 2019 to the present; and Advisor for Crescent Point for Indonesia, from 2019 to the present. From 2007 to 2009, he held the following posts in several State-Owned Enterprises: Commissioner at PT Krakatau Steel Tbk; President Commissioner at PT Geodipa Energi; and Commissioner at PT Kertas Kraft Aceh.

Additionally, he is also the founder of PT Digi Asia Bios, a consolidated Fintech holding company that offers digital payment, credit, and remittance financial services in Indonesia. He also has a Joint Venture with Tempo Digital Media which focuses on animation for Indonesian IP characters.

He is an Indonesian citizen, 52 years old as of December 31, 2023. He holds several degrees as a Bachelor of Business, Information System in 1992, a Bachelor of Commerce (Hons), Information System in 1993 and a Doctor of Philosophy (Ph.D.), Information Systems in 2000, the three degrees were obtained from the Curtin University of Technology, Perth, Australia.

Jeffrey K. Wonsono

Commissioner
Jeffrey K. Wonsono
Commissioner

Jeffrey K. Wonsono has been appointed as the Company’s Commissioner since 2011. His appointment is stated in the Annual General Meeting of Shareholders Deed of Resolution No. 19, dated 22 February 2011, drafted before Rini Yulianti, S.H., a notary based in East Jakarta. Before serving as Commissioner, he was the Company’s President Director from 1994 until 2011.

His professional career began with several multinational joint-venture banks, notably PT Bank Multicor and PT Bank LTCB Central Asia. He served as the President Director of the Company (1994-2011), Commissioner of PT Matahari Putra Prima Tbk (1997-2013), President Commissioner of PT Multipolar Technology Tbk (2011-2013), and Commissioner of PT Multifiling Mitra Indonesia Tbk (2017-2021). Currently, he serves as Commissioner of PT Multipolar Technology Tbk (since 2013), President Commissioner of PT Visionet Data Internasional (since 2016), and concurrently serves as President Commissioner of PT Pacific Eastern Coconut Utama (since 2019).

He is an Indonesian citizen, aged 63 as of December 31, 2023. He obtained a Master of Business Administration degree in banking from Golden Gate University, USA in 1986. He holds a Bachelor’s degree in Marketing from the Center of Business England, which he earned in 1979.

Board of Directors

Adrian Suherman

President Director
Adrian Suherman
President Director

Adrian Suherman was appointed as the Company’s President Director by the decision of the 2019 Annual General Meeting of Shareholders. His appointment was formalized in the Annual General Meeting of Shareholders Deed of Resolution No.68, dated 12 June 2020, drafted before Tangerang-based Notary Sriwi Bawana Nawaksari, S.H. M.Kn.

He started his career in 1995, leading product development, strategy, and operations for global software companies including Oracle and Sun Microsystems in Silicon Valley. After his stint in the USA, he returned to Indonesia as a manager to top-tier management consulting firm A.T. Kearney (2007-2010) and successfully established the startup company Dealkeren (eventually sold to Livingsocial), the fastest growing and most significant e-commerce company in the country (2010-2012). He then rejoined the corporate world through Telkomsel as Vice President (2012-2014) and paved the way for Telkomsel to become a vital player in Indonesian mobile advertising. An entrepreneur by nature, he established another successful startup, aCommerce (2014-2015), before accepting a post as CEO with OVO (PT Visionet Internasional) (2016-2019). He concurrently serves as President Director at PT Matahari Putra Prima Tbk (since 2019), President Commissioner at PT Multipolar Technology Tbk (since 2019), and Commissioner at PT Matahari Department Store Tbk (since 2020).

He is an Indonesian citizen, aged 50 as of December 31, 2023. He earned an MBA in Corporate Strategy and Operations from the European Institute for Business Administration (INSEAD) in 2006. He also holds a Master of Science degree in Electrical Engineering from Stanford University, USA (1997), and a Bachelor of Science degree in Computer Engineering from the University of Arizona, USA (1995).

Agus Arismunandar

Director
Agus Arismunandar
Director

Agus Arismunandar was appointed as the Company’s Director based on the decision of the 2018 Annual General Meeting of Shareholders. His appointment is stated in the Annual General Meeting of Shareholders Deed of Resolution No.136, dated 29 April 2019, drafted before Tangerang-based Notary Sriwi Bawana Nawaksari, S.H., M.Kn.

He began his career with the Lippo Group in 2006 when he joined PT Matahari Department Store Tbk, wherein he was last posted as Head of Marketing & Promotion. In 2013, he joined the Company as Head of Investor Relations, and in 2019 he was appointed as a member of the Board of Directors of the Company. Currently, he also serves as President Commissioner at PT Lenox Pasifik Investama Tbk (since 2020) and Director at PT Star Pacific Tbk (since 2022).

He is an Indonesian citizen, aged 58 as of December 31, 2023. He earned a Bachelor of Science degree in Electrical Engineering in 1988 from California State University at Long Beach, USA, and a Master of Business Administration degree in Marketing and IT in 1991 from the University of California at Davis, USA.

Fendi Santoso

Director
Fendi Santoso
Director

Fendi Santoso was appointed as the Company’s Director based on the decision of the 2019 Annual General Meeting of Shareholders. His appointment is stated in the Annual General Meeting of Shareholders Deed of Resolution No. 68, dated 12 June 2020, drafted before Tangerang-based Notary Sriwi Bawana Nawaksari, S.H., M.Kn.

He has 20 years of experience in private equity and corporate space. Prior to the Company, he served as CFO at PT Matahari Putra Prima Tbk. He also spent 4 years at The Abraaj Group as Director overseeing investments in Southeast Asia and 5 years at Northstar Group – a leading private equity firm focusing on Southeast Asia countries, where he was involved in several transactions in various sectors, including several financial services and consumer-facing businesses. Prior to this, he held various positions at Jardine Group – including Astra International, Jardine Motors Group, Jardine Matheson, and Federal International Finance. He served at PT Matahari Putra Prima Tbk as Commissioner (2020-2022) and subsequently as President Commissioner (since 2022). Furthermore, he also serves as the Director at PT Lenox Pasifik Investama Tbk (since 2022) and President Commissioner at PT Star Pacific Tbk (since 2022).

He is an Indonesian citizen, aged 44 as of December 31, 2023.

Jerry Goei

Director
Jerry Goei
Director

Jerry Goei was appointed as the Company’s Director based on the decision of the 2020 Annual General Meeting of Shareholders. His appointment is stated in the Annual General Meeting of Shareholders Deed of Resolution No. 38, dated 19 July 2021, drafted before Tangerang-based Notary Sriwi Bawana Nawaksari, S.H., M.Kn.

Prior to joining the Company as COO in 2020, Jerry Goei served as President Director of Dwi Satrya Utama (DSU) Group since December 2015. Prior to joining DSU Group, he spent four years with Northstar Group, a leading private equity firm in Indonesia until Dec 2015, with the last position as the Managing Director and Head of Operations of Northstar. Before Northstar, he has held several C-level executive positions in several companies, including the Country Director of AkzoNobel Group in Indonesia and at the same time holding the position of President Director and CEO of PT ICI Paints Indonesia (Dulux), which is AkzoNobel largest subsidiary in Indonesia. He spent 12 years in total with ICI/AkzoNobel. He has also worked for Accenture, American Standard, and Sampoerna. Currently he also serves as Commissioner at PT Multi Prima Sejahtera Tbk (since 2020) and Vice President Director at PT Matahari Putra Prima Tbk (since October 2023).

He is an Indonesian citizen, aged 54 as of December 31, 2023. He obtained his Bachelor of Science degree in Computer Sciences from the University of Texas at Austin, USA in 1991 and MBA degree from Baylor University, Texas, USA in 1992. He also attended executive development programs at IMD (Switzerland) in 2007 and INSEAD (France) in 2011.

Management Team

Adrian Suherman

Chief Executive Officer
Adrian Suherman
Chief Executive Officer

He started his career in 1995, leading product development, strategy, and operations for global software companies including Oracle and Sun Microsystems in Silicon Valley. After his stint in the USA, he returned to Indonesia as a manager to top-tier management consulting firm A.T. Kearney (2007-2010) and successfully established the startup company Dealkeren (eventually sold to Livingsocial), the fastest growing and most significant e-commerce company in the country (2010-2012). He then rejoined the corporate world through Telkomsel as Vice President (2012-2014) and paved the way for Telkomsel to become a vital player in Indonesian mobile advertising. An entrepreneur by nature, he established another successful startup, aCommerce (2014-2015), before accepting a post as CEO with OVO (PT Visionet Internasional) (2016-2019). He concurrently serves as President Director at PT Matahari Putra Prima Tbk (since 2019), President Commissioner at PT Multipolar Technology Tbk (since 2019), and Commissioner at PT Matahari Department Store Tbk (since 2020).

He is an Indonesian citizen, aged 50 as of December 31, 2023. He earned an MBA in Corporate Strategy and Operations from the European Institute for Business Administration (INSEAD) in 2006. He also holds a Master of Science degree in Electrical Engineering from Stanford University, USA (1997), and a Bachelor of Science degree in Computer Engineering from the University of Arizona, USA (1995).

Fendi Santoso

Chief Financial Officer
Fendi Santoso
Chief Financial Officer

He has 20 years of experience in private equity and corporate space. Prior to the Company, he served as CFO at PT Matahari Putra Prima Tbk. He also spent 4 years at The Abraaj Group as Director overseeing investments in Southeast Asia and 5 years at Northstar Group – a leading private equity firm focusing on Southeast Asia countries, where he was involved in several transactions in various sectors, including several financial services and consumer-facing businesses. Prior to this, he held various positions at Jardine Group – including Astra International, Jardine Motors Group, Jardine Matheson, and Federal International Finance. He served as Commissioner at PT Matahari Putra Prima Tbk (2020-2022) and subsequently as President Commissioner (since 2022). He also serves as Director at PT Lenox Pasifik Investama Tbk (since 2022), and President Commissioner at PT Star Pacific Tbk (since 2022).

He is an Indonesian citizen, aged 44 as of December 31, 2023.

Agus Arismunandar

Chief Business Development & Investor Relations Officer
Agus Arismunandar
Chief Business Development & Investor Relations Officer

He began his career with the Lippo Group in 2006 when he joined PT Matahari Department Store Tbk, wherein he was last posted as Head of Marketing & Promotion. In 2013, he joined the Company as Head of Investor Relations, and in 2019 he was appointed as a member of the Board of Directors of the Company. Currently, he also serves as President Commissioner at PT Lenox Pasifik Investama Tbk (since 2020) and Director at PT Star Pacific Tbk (since 2022).

He is an Indonesian citizen, aged 58 as of December 31, 2023. He earned a Bachelor of Science degree in Electrical Engineering in 1988 from California State University at Long Beach, USA, and a Master of Business Administration degree in Marketing and IT in 1991 from the University of California at Davis, USA.

Jerry Goei

Chief Operating Officer
Jerry Goei
Chief Operating Officer

Prior to joining the Company as COO in 2020, Jerry Goei served as President Director of Dwi Satrya Utama (DSU) Group since December 2015. Prior to joining DSU Group, he spent four years with Northstar Group, a leading private equity firm in Indonesia until Dec 2015, with the last position as the Managing Director and Head of Operations of Northstar. Before Northstar, he has held several C-level executive positions in several companies, including the Country Director of AkzoNobel Group in Indonesia and at the same time holding the position of President Director and CEO of PT ICI Paints Indonesia (Dulux), which is AkzoNobel largest subsidiary in Indonesia. He spent 12 years in total with ICI/AkzoNobel. He has also worked for Accenture, American Standard, and Sampoerna. Currently he also serves as Commissioner at PT Multi Prima Sejahtera Tbk (since 2020) and Vice President Director at PT Matahari Putra Prima Tbk (since October 2023).

He is an Indonesian citizen, aged 54 as of December 31, 2023. He obtained his Bachelor of Science degree in Computer Sciences from the University of Texas, Austin, USA in 1991 and MBA degree from Baylor University in Texas, USA in 1992. He also attended executive development programs at IMD (Switzerland) in 2007 and INSEAD (France) in 2011.

Dion Leswara

Chief Human Resources Officer
Dion Leswara
Chief Human Resources Officer

Dion Leswara has 25 years of experience and competence in strategic business partnership, organization development and management, remuneration strategy and industrial and labor relations. He started his career in 1996 with Royal Golden Eagle (Raja Garuda Mas Internasional) Group. His career continued at Philip Morris International from October 2002 to September 2015, including 9 years of overseas assignment as Director of Human Resources in various countries in Asia. He then joined Sinarmas Agribusiness and Food as Managing Director of Human Resources until September 2020.

He is an Indonesian citizen, aged 51 years old as of December 31, 2023. He obtained his Bachelor of Science in Business Administration from California State University, Fresno, USA. He also graduated from Human Resources Development Program of Cornell University’s School of Industrial and Labor Relations.

Raditya Pramana

Head of Digital & Partner at Venturra
Raditya Pramana
Head of Digital & Partner at Venturra

Raditya has years of experience in investing and advising technology ventures in Southeast Asia. He is a Partner at Venturra, an early-stage Venture Capital firm that focuses on investing in early-stage high growth startups in Southeast Asia. He started his career as an investment professional at IMJ Investment Partners and was responsible for the Japanese fund’s investment activities in Indonesia.

Raditya was awarded with Forbes Indonesia 30 Under 30 in 2020 and chosen as one of the Young Leaders for Indonesia by McKinsey & Company. Raditya is an Indonesian citizen. He holds an Information Systems Degree from Binus International University.

Audit Committee

Alexander S. Rusli

Chairman
Alexander S. Rusli
Chairman

Aside as a Chairman of the Nomination and Remuneration Committee, Alexander S. Rusli concurrently serves as the Company’s Independent Commissioner.

After working as a full-time lecturer in Australia, he returned to Indonesia in 1997 and started his professional career journey in Indonesia at PricewaterhouseCoopers as a Management Consultant focusing on large IT Implementation projects.

As an experienced executive with a strong background in technology, he has held key positions or positions in private companies throughout his career, including CEO at PT Indosat Tbk, Indonesia’s second-largest telecommunications operator, from 2012-2017; Independent Commissioner at PT Sarana Menara Nusantara Tbk (Protelindo), from 2018-2019; Chairman at iFlix Indonesia, from 2018-2020; Commissioner at PT Solusi Sinergi Digital Tbk, since 2019 – Februari 2022; Independent Commissioner at PT Medikaloka Hermina Tbk (Hermina Hospital Group), since 2018-present; Independent Commissioner at PT Unilever Indonesia Tbk, since 2018-present; Independent Commissioner at PT Link Net Tbk, since 2020-present; Independent Commissioner at PT Cisarua Mountain Dairy Tbk, since 2021-present.

He has also held several positions in government, namely as Expert Staff at the Ministry of Communication and Information Technology, from 2001 – 2007; Expert Staff at the Ministry of SOEs, from 2007 to 2009; Expert Staff to the Minister of Finance of the Republic of Indonesia for the National Tax System, from 2019 to the present; and Advisor for Crescent Point for Indonesia, from 2019 to the present. From 2007 to 2009, he held the following posts in several State-Owned Enterprises: Commissioner at PT Krakatau Steel Tbk; President Commissioner at PT Geodipa Energi; and Commissioner at PT Kertas Kraft Aceh.

Additionally, he is also the founder of PT Digi Asia Bios, a consolidated Fintech holding company that offers digital payment, credit, and remittance financial services in Indonesia. He also has a Joint Venture with Tempo Digital Media which focuses on animation for Indonesian IP characters.

He is an Indonesian citizen, 52 years old as of December 31, 2023. He holds several degrees as a Bachelor of Business, Information System in 1992, a Bachelor of Commerce (Hons), Information System in 1993 and a Doctor of Philosophy (Ph.D.), Information Systems in 2000, the three degrees were obtained from the Curtin University of Technology, Perth, Australia.

Christine

Independent Member
Christine
Independent Member

She started her career as a Senior Associate Auditor at Public Accountant Ernest & Young-Prasetio, Sarwoko & Sandjaja (November 2002 – August 2004), Senior Manager of Accounting at PT Matahari Putra Prima Tbk (August 2004 – April 2013), and Chief Financial Officer at PT Nadya Putra Investama (April 2013 – October 2021).

She is 42 years old as of December 31, 2023, an Indonesian citizen. She holds a Bachelor of Economics degree majoring in Accounting from Tarumanagara University.

Marlin

Independent Member
Marlin
Independent Member

She started her career as Staff of Account Payable, General Ledger, and Payroll of PT Matahari Putra Prima Tbk – Medan Branch from 1993 to 1995, then served as Senior Supervisor at PT Matahari Putra Prima Tbk – Jakarta Head Office from 1996 to 1998. Lastly, she served as Senior Project Specialist and Head of the Budget Department at the Company from 1999 to January 2022.

She is 49 years old as of December 31, 2023, an Indonesian citizen. She obtained her Diploma in Information Management from AMIK Jendral Sudirman Medan in 1994 and a Bachelor of Economics majoring in Accounting from STIE Y.A.I Jakarta in 1995.

Good Corporate Governance
Governance Guidelines

In order to improve the implementation of good corporate governance principles associated with roles and responsibilities of the Company’s Board of Commissioners and Board of Directors, Board of Commissioners and Board of Directors are required to set guidelines that bind each member of Board of Commissioners and Board of Directors. The improvement in good corporate governance’s implementation will bring positive impacts to the Company and increase investors’ confidence to the Company.

Charter of the Board of Commissioners (EN)
Charter of the Board of Commissioners (ID)
Charter of the Board of Directors (EN)
Charter of the Board of Directors (ID)
Audit Committee

Audit Committee is a committee under the Board of Commissioners which was established to assist the Board of Commissioners in fulfilling their supervisory duties in terms of methodology and process of financial reporting, risk management, audit and compliance with prevailing laws and regulations. The Audit Committee will carry out its functions, duties and responsibilities according to OJK Regulation No.55/POJK.04/2015 dated December 29, 2015 concerning Establishment and Guidelines for the Implementation of Audit Committee Duty (POJK 55/2015).

AUDIT COMMITTEE CHARTER
The Audit Committee has a Charter or Guidelines that regulates structure, membership requirements, duties and responsibilities, authorities, meeting implementation, reporting, and the term of office of the Audit Committee. The Audit Committee Charter has been uploaded on the Company’s website and is reviewed periodically to comply with prevailing regulations.

The membership, composition, and independence of the Audit Committee members have complied with OJK regulations, namely POJK 55/2015 and the Audit Committee Charter. The Audit Committee Charter stipulates that the term of office of the Audit Committee is the same as the term of office of the Board of Commissioners. The composition of the Company’s Audit Committee currently consists of 1 (one) Chairman who is an Independent Commissioner and 2 (two) members who are not members of the Board of Commissioners and are Independent Parties with competence and qualifications in the financial field.

Based on the Decree of the Company’s Board of Commissioners Number CSS.050-2024 dated May 28, 2024, the composition of the Company’s Audit Committee for the term of office commencing on May 28, 2024 until the closing of the Annual General Meeting of Shareholders for Financial Year 2025 which will be held in 2026, is as follows:

  • Chairman: Alexander S. Rusli
  • Members:
    • Christine Tanujaya
    • Marlin

INDEPENDENCY OF THE AUDIT COMMITTEE
To ensure independence and professionalism in carrying out the duties and responsibilities of the Audit Committee, Independent Commissioner leads the Audit Committee with 2 (two) members from external party of the Company, one of whom is an expert in accounting and finance.

Members of the Audit Committee are not affiliated nor employed by the public accountants, consulting firms, or third parties who provided services to the Company within the last 6 (six) months. Members of the Audit Committee are not people who work or have the authority and responsibility to plan, lead, control or supervise the activities of the Company within the last 6 (six) months, except for Independent Commissioners. The Audit Committee members also do not have any direct or indirect shares ownership in the Company, and not having any family relationships or affiliations with the Board of Commissioners or Board of Directors members, shareholders or controlling parties that may affect their duty performance.

DUTY AND RESPONSIBILITY
As stipulated in the Audit Committee Charter, the Audit Committee has duties and responsibilities to supervise several activities, among others:

  1. Provide oversight including financial, risk management and internal audit activities as well as compliance and legal in the Company.
  2. Provide independent opinion regarding dissenting opinion between management and the Accountants for their services;
  3. Review implementation of audit done by the Internal Auditor and supervise implementation of follow-up actions by the Board of Directors on the internal auditors’ findings;
  4. Examine complaints related to the Company’s accounting and financial reporting processes; and
  5. Review and provide advice to the Board of Commissioners regarding potential conflict of interest within the Company.

AUDIT COMMITTEE MEETING
The Audit Committee is required to arrange a meeting at least 1 (one) time in 3 (three) months. Audit Committee meetings are considered valid and binding if attended by more than ½ (half) of the number of Committee members. Decisions are taken based on deliberation and consensus. The Minutes of Meeting archives and records every discussion and decision, including any dissenting opinion. All of the attending Audit Committee members shall sign the Minutes of Meeting which are further submitted to the Board of Commissioners.

In the fiscal year 2023, the Audit Committee held 4 (four) regular meetings.

2023 DUTY AND RESPONSIBILITY IMPLEMENTATION REPORT

The Audit Committee has carried out duties and responsibilities in 2023, including:

  1. Audited and reviewed the Company’s financial information published to public and/or authorities, including financial statements and other reports related to the Company’s financial information;
  2. Evaluated and reviewed the Company’s activities and compliance with prevailing laws and regulations;
  3. Provided independent opinion for any dissenting opinion between the management and the appointed accountant regarding their services;
  4. Reviewed and provided recommendations regarding appointment of accountant based on independence, scope of work and remuneration;
  5. Evaluated and reviewed Internal Auditor’s reports and oversight implementation of follow-up actions by the Board of Directors on audit findings;
  6. Reviewed implementation of Risk Management activities carried out by the Board of Directors;
  7. Reviewed and provided advice to the Board of Commissioners regarding potential conflicts of interest;
  8. Reviewed complaints related to the Company’s accounting and financial reports; and
  9. Maintained confidentiality of documents, data and other corporate information.

Alexander S. Rusli

Chairman
Alexander S. Rusli
Chairman

Aside as a Chairman of the Nomination and Remuneration Committee, Alexander S. Rusli concurrently serves as the Company’s Independent Commissioner.

After working as a full-time lecturer in Australia, he returned to Indonesia in 1997 and started his professional career journey in Indonesia at PricewaterhouseCoopers as a Management Consultant focusing on large IT Implementation projects.

As an experienced executive with a strong background in technology, he has held key positions or positions in private companies throughout his career, including CEO at PT Indosat Tbk, Indonesia’s second-largest telecommunications operator, from 2012-2017; Independent Commissioner at PT Sarana Menara Nusantara Tbk (Protelindo), from 2018-2019; Chairman at iFlix Indonesia, from 2018-2020; Commissioner at PT Solusi Sinergi Digital Tbk, since 2019 – Februari 2022; Independent Commissioner at PT Medikaloka Hermina Tbk (Hermina Hospital Group), since 2018-present; Independent Commissioner at PT Unilever Indonesia Tbk, since 2018-present; Independent Commissioner at PT Link Net Tbk, since 2020-present; Independent Commissioner at PT Cisarua Mountain Dairy Tbk, since 2021-present.

He has also held several positions in government, namely as Expert Staff at the Ministry of Communication and Information Technology, from 2001 – 2007; Expert Staff at the Ministry of SOEs, from 2007 to 2009; Expert Staff to the Minister of Finance of the Republic of Indonesia for the National Tax System, from 2019 to the present; and Advisor for Crescent Point for Indonesia, from 2019 to the present. From 2007 to 2009, he held the following posts in several State-Owned Enterprises: Commissioner at PT Krakatau Steel Tbk; President Commissioner at PT Geodipa Energi; and Commissioner at PT Kertas Kraft Aceh.

Additionally, he is also the founder of PT Digi Asia Bios, a consolidated Fintech holding company that offers digital payment, credit, and remittance financial services in Indonesia. He also has a Joint Venture with Tempo Digital Media which focuses on animation for Indonesian IP characters.

He is an Indonesian citizen, 52 years old as of December 31, 2023. He holds several degrees as a Bachelor of Business, Information System in 1992, a Bachelor of Commerce (Hons), Information System in 1993 and a Doctor of Philosophy (Ph.D.), Information Systems in 2000, the three degrees were obtained from the Curtin University of Technology, Perth, Australia.

Christine

Independent Member
Christine
Independent Member

She started her career as a Senior Associate Auditor at Public Accountant Ernest & Young-Prasetio, Sarwoko & Sandjaja (November 2002 – August 2004), Senior Manager of Accounting at PT Matahari Putra Prima Tbk (August 2004 – April 2013), and Chief Financial Officer at PT Nadya Putra Investama (April 2013 – October 2021).

She is 42 years old as of December 31, 2023, an Indonesian citizen. She holds a Bachelor of Economics degree majoring in Accounting from Tarumanagara University.

Marlin

Independent Member
Marlin
Independent Member

She started her career as Staff of Account Payable, General Ledger, and Payroll of PT Matahari Putra Prima Tbk – Medan Branch from 1993 to 1995, then served as Senior Supervisor at PT Matahari Putra Prima Tbk – Jakarta Head Office from 1996 to 1998. Lastly, she served as Senior Project Specialist and Head of the Budget Department at the Company from 1999 to January 2022.

She is 49 years old as of December 31, 2023, an Indonesian citizen. She obtained her Diploma in Information Management from AMIK Jendral Sudirman Medan in 1994 and a Bachelor of Economics majoring in Accounting from STIE Y.A.I Jakarta in 1995.

Audit Committee Charter (EN)
Audit Committee Charter (ID)
Nomination & Remuneration

Based on the decision of the Company’s Board of Commissioners dated June 4, 2024, the Board of Commissioners has terminated the Nomination and Remuneration Committee and thus dismissed the members of the Nomination and Remuneration Committee. In connection with this, the Board of Commissioners of the Company will carry out the nomination and remuneration functions.

Corporate Secretary

To enhance transparency, service, and communication with stakeholders, as a crucial implementation of Good Corporate Governance (GCG), the Company is mandated to establish the role of a Corporate Secretary. The Corporate Secretary serves as the intermediary, bridging the interests of the Company with those of shareholders, regulators, and stakeholders.

The appointment of the Corporate Secretary adheres to the guidelines outlined in Financial Services Authority Regulation No.35/POJK.04/2014, dated 8 December 2014, on the function of Corporate Secretary of the Issuer or Public Company.

Duties and Responsibilities
As an organ with a structural function in the Company’s organization, the Corporate Secretary has the primary responsibility of providing comprehensive support to the Board of Directors in fulfilling their duties. The Corporate Secretary plays a crucial role in facilitating communication among various organs within the Company, managing relationships between the Company and its shareholders, regulators, and other stakeholders, and ensuring the Company’s adherence to the principle of Good Corporate Governance (GCG) in accordance with relevant laws and regulations. Any information communicated by the Corporate Secretary to the public represents official information from the Company, acting as an Issuer or Public Company.

The Implementation of the Corporate Secretary’s Duties in 2023
Throughout the year 2023, the Corporate Secretary carried out the following duties and responsibilities:

  1. Advise the Board of Commissioners and Board of Directors and provide recommendation to ensure compliance with the capital market laws and regulations.
  2. Monitoring developments in the capital market, including regulations and guidelines related to the Limited Liability Company and the Articles of Association of the Company.
  3. Organizing the Annual GMS for the fiscal year 2022 and documenting the Annual GMS for the fiscal year 2022 held on May 8, 2023.
  4. Conducting public expose on May 8, 2023 and publishing it on the Company’s website.

Natalie Lie

Corporate Secretary
Natalie Lie
Corporate Secretary

Based on the Board of Directors’ Decision Letter No. CSS.068-2020 dated 20 July 2020, Natalie Lie served as the Corporate Secretary.

She started her career in Lippo Group in 2009 when she joined the Times Bookstore. In 2011 she joined PT Matahari Putra Prima Tbk’s Corporate Legal & Corporate Services, then since 2013 joined PT Multipolar Tbk’s Corporate Legal & Corporate Services.

She obtained her Master of Law degree from Universitas Pelita Harapan (2023), a double degree in Executive Master of Business Administration from Pelita Harapan University and Peking University (2015), and a Bachelor of Science (Hons) in Business Information System from the University of Derby (2002).

She is an Indonesian citizen, domiciled in Tangerang – Indonesia, 42 years old as of December 31, 2023.

Appointment of Corporate Secretary
Internal Audit

The Internal Audit Unit is a work unit within the Company that performs audits and gives independent, objective, and professional advice.

The establishment of the Internal Audit Unit refers to Bapepam-LK Regulation No. IX.1.7, attachment of the Decree of the Chairman of Bapepam-LK No. Kep-496/BL/2008 dated November 28, 2008, regarding the Establishment and Guidelines for Drafting an Internal Audit Charter (Bapepam-LK Regulation No. IX.1.7). This regulation was later revoked to OJK Regulation No. 56/POJK.04/2015 dated December 29, 2015 (POJK No. 56/2015). 

Internal Audit Unit’s Charter

The Internal Audit Charter, established by the Board of Directors and approved by the Board of Commissioners on March 31, 2023, will undergo periodic evaluations to ensure adherence to regulations and effectiveness in implementation. Key aspects of the Internal Audit Charter include:

  1. Vision and mission
  2. Objectives of the Internal Audit Charter
  3. Scope
  4. Structure and position
  5. Duties and responsibilities
  6. Authority
  7. Code of Ethics
  8. Membership requirements
  9. Accountability
  10. Independency
  11. Establishment and Renewal of the Charter

 

Internal Audit Unit’s Structure and Position

Referring to POJK No. 56/2015 and the Company’s Internal Audit Charter, the Internal Audit Unit shall consist of at least 1 (one) Internal Auditor. The size and level of complexity of the Company’s business activities determine the number of internal auditors required. The Head of the Internal Audit Unit, who reports directly to the President Director, may be appointed and dismissed by the President Director with approval from the Board of Commissioners.

The letter of appointment dated January 4, 2022 signed by the President Director and President Commissioner appointed Rudy Sugianto as the Head of Internal Audit Unit.

 

Internal Audit Organization Structure

Head of Internal Audit Unit: Rudy Sugianto

 

Duty and Responsibility

The Internal Audit Unit conducts periodic evaluations of the Company’s risk management system, internal control, and Good Corporate Governance (GCG) processes through various activities and discussions. This assessment attempts to strengthen the company’s values and operational performance.

The Internal Audit Unit’s duties and responsibilities with respect to the Internal Audit Charter and its implementation are as follows:

  • Prepare and execute its annual internal audit work plans;
  • Assess and evaluate the internal control and risk management system pursuant to the Company’s policies;
  • Conduct audit and assessment as to efficiency and effectiveness in financial, accounting, operation, human resources, marketing, information technology and other activities;
  • Provide corrective recommendations and objective information on audited activities within all management levels;
  • Prepare reports on the result of the audit and submit them to President Director;
  • Monitor, analyze, and report the implementation of recommended improvements;
  • Work with Audit Committee and other governance functions such as External Audit, Risk Management, Project Management Office and Quality Management;
  • Prepare a program to evaluate the quality of the activities carried out by Internal Audit; and
  • Conduct a special audit, if necessary, as approved by President Director.

Internal Audit Unit’s Code of Ethics

The Internal Audit Unit strictly conforms to the Company’s and Internal Audit Unit’s code of conduct when performing its duties and responsibilities.

The Internal Audit Charter establishes the Internal Audit Unit’s code of ethics, which includes the following:

  1. Integrity
    • Work honestly, diligently, and responsibly;
    • Obey the law and make any disclosure that is required by legal and professional rules;
    • Not involved in any illegal activities, or in any actions humiliating the Internal Audit profession or the Company;
    • Respect and contribute to the ethical objective of the Company.
  2. Objectivity
    • Not participating in any activities or relationships that may disturb, or be deemed to disturb unbiased judgment. This includes activities or relationships which are probably against the organization’s interests. 
    • Not accept anything that could interfere with, or be perceived as interfering with, professionalism in providing assessments
    • Disclose all known material facts;
  3. Confidentiality
    • Exercise appropriate care in the use and keeping of the information obtained during the service.
    • Not use any information for personal gain or in any manner which are against the provisions of laws and regulations or detrimental to the ethical objective of the Company.
  4. Competency
    • Provide services in accordance with the required knowledge, skills, and experience.
    • Perform audit based on The International Standards for the Professional Practice of Internal Auditing.
    • Consistently improve competency and effectiveness as well as the quality of the audit.

Internal Audit Certification

Certified Internal Auditor (CIA) Review conducted by the Centre for Accounting Development, Faculty of Economics and Business, University of Indonesia (PPA FEB UI)

Internal Audit Duty Implementation Report

The Internal Audit Unit has conducted audits in the Company and each company under the Company’s portfolio with the series of activities as follows:

  • Develop and implement annual internal audit plan;
  • Analyze and evaluate implementation of internal control and risk management systems in accordance with the policies set by the Company;
  • Conduct testing and assessment of efficiency and effectiveness related to finance, accounting, operations, human resources, marketing, information technology and other activities;
  • Provide recommendations for improvement and objective information about the audited activities at all management levels;
  • Prepare and submit audit reports to the President Director and the Board of Commissioners;
  • Monitor, analyze, and report on the implementation of recommended follow-up improvements;
  • Cooperate and communicate directly with the Audit Committee;
  • Develop a program to evaluate quality of ongoing internal audit activities.

 

Rudy Sugianto

Head of Internal Audit Unit
Rudy Sugianto
Head of Internal Audit Unit

Rudy Sugianto began his career at Pricewaterhouse Coopers, where he served as a Senior Associate – Audit from 2003 to 2005. Subsequently, he undertook the role of Revenue Assurance Manager at PT Axis Telekom Indonesia from 2005 to 2011. Rudy’s expertise in finance and audit was further refined through engagements with various companies. Notably, he held the position of Internal Audit Manager at PT Rajawali Corpora from 2011 to 2013, followed by serving as the Head of Accounting, Tax, and Operation Support Division at PT Multipolar Technology Tbk from 2013 to 2018 and last served as Head of Accounting and Finance Division from 2019 to November 2021.

In 2022, Rudy Sugianto stepped into the position of Head of the Internal Audit Unit at PT Multipolar Tbk. His appointment, dated January 4, 2022, was endorsed by the President Director and President Commissioner. Additionally, he has been serving as the Head of the Internal Audit Unit at PT Multipolar Technology Tbk since May 2022.

He is an Indonesian citizen, 43 years old as of December 31, 2023. He earned a Bachelor’s degree in Accounting from the University of Indonesia in 2002.

Internal Audit Charter
Disclosures of Affiliations

The Company discloses the independency of all members of the Board of Commissioners and Board of Directors with a statement of having no affiliation between members of the Board of Commissioners, Board of Directors, and Controlling Shareholders.

Articles of Association
2018 Articles of Association (EN)
2018 Articles of Association (ID)
Stock Information
Historical Lookup

Stock Performance

Description 2023 2022 2021
Issued & Fully Paid Capital (thousand shares) 15,682,323 15,682,323 14,639,632
Weighted
Average Number
of Shares (thousand shares)
15,571,539 15,380,970 14,639,632

Basic Earnings per Share (in full Rupiah)

11 10 14


Stock Highlights

Quarterly Stock Price Quarter 1 Quarter 2 Quarter 3 Quarter 4
2023
Highest (Rp) 131 95 109 90
Lowest (Rp) 75 82 82 69
Closing (Rp) 92 86 86 73
Volume (Shares) 1,793,500,000 775,365,900 1,681,336,500 1,159,508,600
Market Capitalization (Rp) 1,442,773,806,804 1,348,679,862,882 1,348,679,862,882 1,144,809,651,051
2022
Highest (Rp)

376

246

183

138

Lowest (Rp)

179

150

128

111

Closing (Rp)

240

156

131

112

Volume (Shares)

14,479,797,200

2,852,545,300

2,241,291,200

4,135,619,700

Market Capitalization (Rp)

3,697,018,327,680

2,446,442,541,972

2,054,384,442,297

1,756,420,286,544


History of Shares Registration on the Indonesia Stock Exchange

Corporate
Action
Registration
Date
Total
Additional
Shares (Shares)
Total
Outstanding
Shares After
Transaction
Nominal Value
per share (Rp)
Initial Public Offering 6-Nov-89 3,428,000 3,428,000 1,000
Stock Listing 16-Jul-90 8,000,000 11,428,000 1,000
Bonus Shares (1:2) 9-Nov-92 22,856,000 34,284,000 1,000
Right Issue with
Preemptive Rights I
(1:3 @Rp1,000)
12-Jul-96 102,852,000 137,136,000 1,000
Stock Split 1-Apr-97 137,136,000 274,272,000 500
Right Issue with
Preemptive Rights II
(10:55 @Rp500)
14-Jul-97 1,508,496,000 1,782,768,000 500
Limited Rights Issue 27-Jul-00 89,000,000 1,871,768,000 500
Right Issue with
Preemptive Rights III
(4:5 @Rp125)
24-Jun-05 2,339,710,000
B Class Share
1,871,768,000
A Class Share
A Class
@Rp500
2,339,710,000
B Class Share
B Class
@Rp125
Right Issue with
Preemptive Rights IV
(18:11 @Rp125)
8-Dec-06 2,573,681,000
B Class Share
1,871,768,000
A Class Share
A Class
@Rp500
4,913,391,000
B Class Share
B Class
@Rp125

Reverse Stock (4:1)

12-Apr-10   467,942,000
A Class Share
A Class
@Rp2,000
1,228,347,890
B Class Share
B Class
@Rp500
Right Issue with
Preemptive Rights V
(9:32 @Rp125)
14-Apr-10 6,031,252,940
C Class Share
467,942,000
A Class Share
A Class
@Rp2,000
1,228,347,890
B Class Share
B Class
@Rp500
6,031,252,940
C Class Share
C Class
@Rp100
Warrant Issue 14-Dec-10
until
12-Apr-13
2,337,204,493
C Class Share
467,942,000
A Class Share
A Class
@Rp2,000
1,228,347,890
B Class Share
B Class
@Rp500
8,368,457,433
C Class Share
C Class
@Rp100
Right Issue with
Preemptive Rights VI
(11:5 @Rp110)
12-Jul-18 4,574,885,147
C Class Share
467,942,000
A Class Share
A Class
@Rp2,000
1,228,347,890
B Class Share
B Class
@Rp500
12,943,342,580
C Class Share
C Class
@Rp100
Right Issue with
Preemptive Rights VII
(51:7 @Rp500)
31-Mar-22 1,042,691,517
C Class Share
467,942,000
A Class Share
A Class
@Rp2,000
1,228,347,890
B Class Share
B Class
@Rp500
13,986,034,097
C Class Share
C Class
@Rp100
Shareholder Composition

As of May 31, 2024

The ultimate parent of PT Multipolar Tbk is PT Inti Anugerah Pratama, owned by Riady Family.

Dividend

Dividend Policy

Net Profit After Tax Percentage of Cash Dividend to Net Profit after Tax
Up to Rp100 billion 10-15%
More than Rp100 billion 15-25%

Pursuant to the respective Articles of Association and the laws and regulations in Indonesia, the payment/distribution of dividends is approved by the shareholders through the General Meeting of Shareholders on the Board of Directors’ recommendation. Payment/distribution of dividends take into account the Company and its subsidiaries’ financial position without prejudice to the rights of the Company’s General Meeting of Shareholders.

History of Dividend Payouts

Date Issued Period
(Fiscal Year)
AGMS Date

Dividend (Rp)

Number of Shares

Dividend Amount Paid (Rp)
2020 19 Jul 21 14,639,632,470
2021 23 May 22 15,682,323,987
2022 8 May 23 15,682,323,987

Financial Highlights
Financial Information
Financial Highlights

In million Rupiah, unless otherwise stated

Description

2023

2022

2021

2020

2019

Consolidated Statements of Financial Position

Total Assets 13,089,217 13,082,641 14,997,409 15,682,406 15,283,901
Total Liabilities 8,390,166 8,488,639 10,361,176 11,719,043 9,665,922
Total Equity 4,699,051 4,594,002 4,636,233 3,963,363 5,617,979

Consolidated Statements of Profit or Loss and Other Comprehensive Income

Net Sales 10,962,823 10,917,615 10,310,153 10,277,387 12,322,341
Gross Profit 2,088,930 1,933,103 1,854,336 2,027,436 2,437,177
Profit (loss) for the year 34,647 (60,666) 25,990 (989,536) (1,041,543)
Profit (loss) for the year attributable to :          
  •  Owners of the Parent
172,049 151,227 201,258 (793,095) (866,094)
  • Non-Controlling Interest
(137,402) (211,893) (175,268) (196,441) (175,449)
Comprehensive Income (Loss) for the year 203,153 (344,366) (149,059) (981,578) (1,010,307)
Total Comprehensive Income (Loss) Attributable to :          
  • Owners of the Parent
342,836 (138,510) 11,536 (832,440) (855,705)
  • Non-Controlling Interest
(139,683) (205,856) (160,595) (149,138)  (154,602)
Basic Earnings (Losses) per Share (in full Rupiah) 11 10 14 (54) (59)

Financial Ratio

Description

2023

2022

2021

2020

2019

Return on Assets (%) 0.3 -0.5 0.2 -6.3 -6.8
Return on Equity (%) 0.7 -1.3 0.6 -25.0 -18.5
Net Profit Margin (%) 0.3 -0.6 0.3 -9.6 -8.5
Current Ratio (x) 1.0 1.0 1.2 0.8 1.0
Liabilities on Equity Ratio (x) 1.8 1.8 2.2 3.0 1.7
Liabilities on Assets Ratio (x) 0.6 0.6 0.7 0.7 0.6

Investor Materials
Presentation
2023
MPC Update FY23
2022
MPC Update FY22
2021
MPC Update FY21
2020
MPC Update FY20
2019
MPC Update FY19
2018
MPC Update FY18
Prospectus
Abridged Prospectus PUT VII MLPL

Abridged Prospectus PUT VII MLPL

Abridged Prospectus PUT VI MLPL (Additional Information)

Abridged Prospectus PUT VI MLPL

General Meeting of Shareholders
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2024
Notification to the Shareholders (AGMS)
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AGMS Invitation
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Power of Attorney
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Agenda & Rules of AGMS
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CV of BOC Candidate
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Notification of AGMS Results
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2023
Notification to the Shareholders (AGMS)
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AGMS Invitation
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Power of Attorney
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Agenda & Rules of AGMS
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CV of BOC Candidate
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Notification of AGMS Results
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2022
Notification to the Shareholders (AGMS)
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AGMS Invitation
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Agenda & Rules of AGMS
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Explanation on the Agenda of AGMS
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Power of Attorney
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Notification of AGMS Results
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2021
Notification to the Shareholders (EGMS)
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EGMS Invitation
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Power of Attorney
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Rules of GMS
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Notification of EGMS Results
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Notification to the Shareholders (AGMS)
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Notice of Postponed AGMS
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Notification to the Shareholders (GMS)
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GMS Invitation
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Agenda of GMS
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Power of Attorney
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CV of BOC Candidate
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CV of BOD Candidate
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Revision of GMS Invitation
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Rules of GMS
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Notification of AGMS Results
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Notification of EGMS Results
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2020
Notification to the Shareholders (AGMS)
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AGMS Invitation
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Agenda & Rules of AGMS
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Power of Attorney
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Explanation on the Agenda of AGMS
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CV of BOD Candidate
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Notification of AGMS Results
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2019
Notification to the Shareholders (AGMS)
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AGMS Invitation
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Explanation on the Agenda of AGMS
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CV of the BOD Candidates
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Notification of AGMS Results
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2018
Notification to the Shareholders (AGMS)
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Invitation Annual General Meeting of Shareholders
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Explanation on the Agenda of the AGMS
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Revision on Invitation of AGMS
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CV of the BOC Candidates
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CV of the BOD Candidates
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Notification of AGMS Results
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Invitation Extraordinary General Meeting of Shareholders III
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Notification of EGMS III Results
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2017
Invitation Extraordinary General Meeting of Shareholders II
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Notification of EGMS II Results
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Notification to the Shareholders (EGMS)
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Invitation Extraordinary General Meeting of Shareholders
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Explanation on the Agenda of the EGMS
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Notification of EGMS Results
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Notification to the Shareholders (AGMS)
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Invitation Annual General Meeting of Shareholders
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Explanation on the Agenda of the AGMS
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Notification of AGMS Results
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2016
Notification to the Shareholders
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Invitation Annual General Meeting of Shareholders
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Explanation on the Agenda of the AGMS
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Notification of AGMS Results
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2015
Notification to the Shareholders
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Invitation Annual General Meeting of Shareholders
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Notification of Annual General Meeting Results
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Candidate Director of The Company
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Policy
Corporate Policy for Social Responsibilities

Throughout the course of running its business, the Company constantly pays attention to social and environmental impacts as a form of the commitment to show meaningful growth that affects and benefits all parties.

The Company regularly organizes a number of activities related to work safety, health, education, environment and economic development as part of its Corporate Social Responsibility (CSR). In implementing CSR activities, the Company collaborates with its subsidiaries and various nonprofit organizations.

Responsibility For The Environment

The Company strives to reduce its operations’ impact on the environment and maintain environmental sustainability. Together with its business units, the Company adopts various initiatives aimed to minimizing environmental impact, including efforts to save energy and resources. All Company employees always practice and apply an energy-saving culture by switching off all electronic equipment including lights and computers upon leaving the room after working hours. Employees also conserve the forest resources by lessening paper usage.

Responsibility For Employees

In consideration of the importance of Employment and Occupational Health and Safety aspects, the Company and its subsidiaries maintain a positive work environment through standardized health and safety management policies implemented according to its respective nature of business and existing regulations. The Company annually partners with Siloam Hospital in Lippo Karawaci for complimentary vaccines and blood checks benefitting employees.

Every quarter, the Company organizes employee gatherings which serve as a forum for employees to exchange information, interact and familiarize with each other as well as foster a sense of solidarity. The annual Ramadan thanksgiving and Christmas events, which are held together with all employees and subsidiaries, also enhance mutual relationships and uphold respect for employee diversity.

The Company offers employees the opportunity to participate in a series of trainings, which are prepared both internally and externally. Local and foreign professional work instructors and trainers conduct these workshops, seminars and trainings.

Responsibility For Consumers

As part of its commitment and responsibility to consumers, the Company, through its subsidiaries, provides the highest quality service standards and continuously improves on these services. Since customer complaints are handled according to corresponding policies and mechanisms of the Company and its subsidiaries, these are handled properly and systematically through constant innovation and improvement of procedures and mechanisms. Moreover, the Company also implements policies that maintain the excellent quality of products and services in order to increase customer value.

Responsibility For Society

The Company realizes that business sustainability goes hand-in-hand with its involvement and contribution to the surrounding community. Therefore, the Company and its subsidiaries contribute to the improvement of society’s health and well-being through several programs that involve and empower the community, especially within the business’ immediate surroundings. The Company always encourages employees to voluntarily take an active role in participating or initiating activities related to health, education and society.